"I have just filled in an on line testamonial and given you 5 stars. Could I ask you to thank Philip Rogers for his excellent customer relation skills. Thanks Ian kelly order no 33140879" - Ian kelly

"looking at your testimonials,looks like you only sell televisions, i need a home cinema system but on recamendation from a friend i will visit you today" - bud abbott from leeds

"Thank you for your extremly fast and competent service, my notebook arrived in around 17 hours from ordering. The person who took my order was so very helpfull, even recomended another notebook of the same make but better spec for the same price!. I cannot recomend you highly enough." - pete

"Ordered a range cooker, hood, sink and tap, fantastic company to buy from. Smooth sale delivered to my door in Scotland. Very impressed. Have already recommended to others. Thanks again." - Dawn & Steven

"All, I have purchased 3 laptops for my Kids, I think you get excellent value / service, and a much better choice Definately recomend laptops direct. BR Kevin" - Kevin

"Wanted a cheap desktop due to being an I.T Student. Saw the HP-SR5502UK offer on the Buy it Direct website, called up and spoke to Johnathan S. First Impressions was extremly good customer service (which we all know is impossible usually to find these days). Ordered computer on Friday and it arrived Monday (FREE DELIVERY). Very well done computer and service is excellent will recommend Buy It Direct and its sub companies to all my college peers. 10/10" - Colin Noller

"hi all, just say i ordered a 900mm hood at 14.42 just before the england slovenia match and couldnt believe it when the doorbell went the next morning at 7am with the new hood they even got the order out around the game fantastic service james dillon JRD Electrical Ltd" - james dillon

"i had a compatibity problem with a Vodaphone Dongle. This was sorted out with professional attitude and caring staff. I cannot shout the thanks to these people loud enough. They tried to sort it on the counter, couldn't so took it their support staff, they couldn't sort it either so a full exchange was given even though it was outside the 28 days. I especially commend the Returns staff on the front desk. Thanks for a great experience and I will definitely recommend them to anyone and will return myself" - Bob

"Usually we all complain very quickly but on this occasion, I just wanted to say how pleased I have been with your service, and the efficiency of the delivery. The company followed through as they said with a time slot and with phoning me at my request an hour before delivery to ease having to wait in for too long. The guys were courteous and efficient. Thank you! " - T Garrett

"Ordered, arrived switched on connected - can't ask for better service - can you?" - Louise

"Ordered this on the 30th april, it came after the bank holiday - very quick service including payment process. Had a phone call from Jenny, a very nice lady, great company, will use again. " - Barry

"I bought a Smeg fire and got great service...very helpful. I was kept very informed. Will use again and recommend!" - Louisa V.L.

"Often you can't tell how good a company is until something goes wrong, we had a fault with our oven, and after 2 months of arguing with the manufacturer and repeated failed attempts for them to fix it, we spoke to appliances direct to try to return it under the sales of goods act. Had excellent service, they phoned us back, they contacted the manufacturer and managed to agree that it will be replaced (something I wasn't able to get the manufacture to agree to - even though we had a non-functioning oven) went that extra mile to arrange for a replacement to be delivered at a convenient time for us within a week. Excellent." - Glyn

"Ordered my toshiba laptop tuesday and it came wednesday afternoon great service, and if you have any questions they will answer them quickly. I will be buying all my computers from laptops direct in the future. You guys rock." - Vince

"I recently purchased a new Hotpoint fridge from Appliances Direct and was amazed at the efficiency of the service. The fridge was delivered within 4 days (on a Saturday for only £5 extra!), the delivery drivers rang us every step of the way to give a precise time of arrival. They took our old frdige and set the new one up. WHAT A FANTASTIC SERVICE!! And the fridge was nearly £200 cheaper than Argos! What more could you ask for......" - Dave Woods

"Having searched the internet for a competitively priced integrated dishwasher, I found a Baumatic bargain with Appliances Direct! I placed my order and the item arrived almost immediately. Fantastic customer service (thanks Katrina!) and an excellent shopping experience. Will definitely use again and wouldn't hesitate to recommend to others. Many, many thanks." - Mrs J Bowers

"Thanks for the very quick delivery, ordered on a bank holiday and next day delivery! Really impressed and will recommend you to a friend. Thanks again." - Mrs Orme

"THANKYOU FOR SERVICE TODAY, I HAVE FOUND YOUR COMPANY EXCELLENT TO DEAL WITH! EXCEEDED MY EXPECTATIONS ESPECIALLY MARK WHO DEALT WITH MY CALL TODAY! WILL HAVE NO HESITATION BUYING FROM YOU AGAIN!" - Liam

"I ordered the tv for a saturday delivery but didn't expect it until the following saturday- it arrived on the friday before and the delivery man couldn't have been nicer. The TV- well we have always had a SONY and were reluctant to change but boy!!! We just turned it on, plugged the virgin media box in and pressed the on button and away we were. The sound is tops and the picture the best I have ever seen. Plus the 5 year guarantee is worth having. Thank you so much, no complaints just praise - Job well done excellent all round." - M Hickling

"I just wanted to say thank you for the excellent service we received when we purchased our Samsung LED LCD 37 inch TV last week. Ordered online on Sunday afternoon, received a telephone call from Customer Services on Monday morning and the TV was delivered Tuesday morning - FANTASTIC!! Will definately use you again." - Claire and Darren

"Just a quick note to say thank you for your speedy and efficient service. You put the customer first and didn't pass the buck which happens all to often!" - David

"Thanks to Richard for all the help. Wonderful customer service - I've now received all my goods and I couldn't be happier!" - John F

"Many thanks once again. Laptops Direct is "Superb all round"." - Ben

"Hi Just placed an order with Phil who was extremely helpful and certainly very knowledgable! Very efficient, now looking forward to delivery. Anita" - Anita

"Thank you for a wonderful service.The Baumatic Retro fridge was spot on.Delivery was first class,we phoned our order on Tuesday you said delivery was on Thursday,we was contacted by phone when it was coming and it was the time you said. Thank you again." - Kevin & Linda

"I ordered my 1810tz laptop by phone on Friday afternoon just before 1600 and paid for a next day saturday delivery before 1300. It was delivered and in my hands around 1200 delivered by City Link. Great service - Well done Acer!! Oh and the laptop is fantastic. It looks and feels great. The initial setup was easy and it works like a dream. I'm really pleased...." - Ian

"We would like to say thank you very much for the very efficient help and service we received from your company. Our integrated cooker hood was installed by me and it works wonderfully. Any queries we had were answered straight away and we recommend this company to everyone. We will certainly use them again. It`s so good to find such efficient service. Many thanks." - Mr & Mrs F. Craig

"Would like to thank you for fast delivery of all appliances I ordered. Everything came well packaged and when one of the items was out of stock I was grateful for the emails keeping me informed of when I should expect delivery. Thanks also for the help in choosing an alternative appliance. I would certainly recommend your company and would have no hesitation in buying from you again." - g dawson

"FULL MARKS TO APPLIANCE DIRECT FOR PRICE, STOCK AVAILABILTY, FRIENDLINESS AND EFFICIENCY AND DELIVERY SERVICES - I RECOMMEND THEM AND WILL USE AGAIN WHEN NECESSARY. Our NEFF integrated dishwasher gave up on us recently - so I visited the local Comet and Currys showroom and John Lewis to search for a replacement. I looked at all makes but eventually was considering a Bosch and a BEKO, which had the features I needed and was considerably cheaper. The decision was the BEKO DW600 - and I am very pleased with it. There were none available locally (Worcestershire) for immediate delivery and a 3 week wait, so I decided to search the internet. I found appliance direct the cheapest, but was not sure from the Web page whether they had stock, so I called. My call was answered promptly - yes they had stock and could deliver to my area on the Thursday. The order was taken efficiently and I was told that the delivery would be a morning one and that I would be contacted on the day. I was cont" - Sue Burton of Worcester

"Many thanks, you did everything you said you would. Great service when I phoned. I was kept informed all the way, from email, to let me know the product was in stock and the delivery date, a text message to inform me of the day and time of delivery and finally a phone call 30 mins. before delivery. A great service and I will not hesitate to use you again and tell all my friends. Thank you very much indeed. " - Roger Moth